Motor Vehicle Claim

Motor Vehicle Claims

We know how important it is to get your vehicle back on the road to keep your business and family on the move

The initial chaos of an accident can make it hard to remember what you need to do, here are a few first steps

I am ready to lodge the claim
If your vehicle has not already left the road, move to the side of the road and - for your safety and the safety of others - get out of traffic and harms way.

Check with both vehicles to make sure there are no injuries, if there is immediately call for medical assistance – do not move anyone as they may have sustained internal injuries as this could cause further damage.

Do not leave, you are required by law to remain at the scene of an accident. Call the police. They will advise you if they will attend the accident and will create a police report, your insurer will ask for this number.

Do not admit fault to anyone, this will be determined by the information collected by both insurers based on your factual report given to the insurer and there may be other factors involved that you are unaware of such as road rules applicable.

If your vehicle needs to be towed, request that it be removed to a repair shop, if you are unsure of where to have this towed, please contact our office or your insurer direct if this is outside our business hours and we will assist you.

The following information should be collected:
  •     Full Name of the driver and the owner of the vehicle if different
  •     Physical address of the drive
  •     Telephone numbers
  •     Driver licence number
  •     Make and Model of Vehicle
  •     Photos of damage – most of us carry mobile phones and this is easier than trying to describe the damage
  •     Name, address and phone number of any witnesses
If the other Party refuses to provide this information, report what details you have to the nearest Police Station & they will provide you with a report number in which the details will be provided

If you need to submit a new claim please Lodge the Claim Online below or call our office and return to our office with any supporting documentation you have already.

Claim Form - Motor Vehicle

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 Heavy Motor
 Provisional
 Learners
 International
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To help us assess your Claim please also forward all relevant documents such as quotations, invoices and reports that cannot be uploaded here to claims@abc2c.com.au
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